- School & Youth
- Get Involved
xxv, 943 p. ; 26 cm.
Nonprofit organizations Management
Nonprofit organizations Finance
Total quality management
Organizations, Nonprofit handbooks.
Organizations, Nonprofit organization & administration.
Organizations, Nonprofit economics.
Total Quality Management handbooks.
Connors, Tracy Daniel.
Total quality management / Ellen Earle Chaffee, Lawrence A. Sherr -- Implementing total quality management : a proven strategy / Joseph R. Jablonski -- Building a total quality culture / Joseph E. Champoux, Lenore B. Goldman -- Problem solving with information and analysis / Gay Lumsden, Donald Lumsden -- Leadership, values, and the nonprofit organization / Elizabeth Power -- Empowerment and teamwork in the quality organization / Denise Gallaro ... [et al.] -- Strategic planning and management by objectives / D. Kerry Laycock -- The board of directors / Barbara A. Burgess -- The total quality approach to staff development and training / Larry J. Geringer -- Volunteer development : individual and organizational considerations / Janet L. Unger -- Managing today's volunteers in the training process / Pamela G. Arrington -- Designing effective personnel policies / Diane M. Disney -- Performance evaluation / Mark D. Michaels -- Employment-related benefits / Diane M. Disney -- Compensation management / Mark D. Michaels --
Fund-raising overview / James M. Greenfield -- Direct mail fund-raising / Constance Clark -- Membership development / Constance Clark -- Annual giving programs / Nan D. Doty, Barbara M. Cox -- Planned giving / Lynda S. Moerschbaecher, Erik D. Dryburgh -- Capital fund appeals / Charles E. Lawson -- Special appeals / Sara H. Skolnick -- The corporate support marketplace / Lester A. Picker -- Grant proposal writing / Lynn Lee -- Fund-raising assessment / James M. Greenfield, John P. Dreves -- Donor software management / Howard J. Rhine -- Marketing / Eugene M. Johnson -- Developing a customer focus / Michael E. Knight, Denise Gallaro -- Fund-raising consultants / Henry Goldstein -- Consulting for total quality improvement : beyond the expert role to empowerment / Kenneth L. Murrell -- Accounting / Richard F. Larkin -- Budgeting / Ruthie G. Reynolds -- Unrelated business income / Jody Blazek -- Law and taxation / Bruce R. Hopkins -- Fund-raising rules and regulations / Bruce R. Hopkins -- Legal issues in the involvement of volunteers / Jeffrey D. Kahn.
New York : J. Wiley
Nonprofit law, finance, and management series
xxv, 943 p. ; 26 cm.
Includes the following supplements: 1994, 1995; 1996 cumulative supplement.
Includes bibliographical references and index.
From President's Office, 2003.
0471537020 (cloth : acid-free paper)
Hum. Res. HD62.6.N66 1993
Handbooks, manuals, etc.